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Kit Hill, Ed.D. LMFT View Entire Blog

Leadership that Grows Part 1

6/10/2020
Everyone of us comes to work with baggage and a need to grow and develop. We symbolically bring in our family of origin to the workplace. We’re human! Few of us have our act totally together when we start a new job. While work is not therapy and it should not be, it can be a powerful catalyst to help us develop in and out of our roles at the job. Many have read Changes That Heal by Henry Cloud, Ph.D. Here I look at the book as a leadership tool to help develop ourselves and our people and maybe give them an opportunity to make changes that heal and grow.

Time is what you need to wait for people to manifest the behavior of learning the job. An illustration of this is when a scientist teaches a lab animal a trick that they know it should be able to do, it is actually learning but maybe not showing its learning. The next morning they come in and run the experiment and the animal does it like it's known the behavior all its life. This is manifest learning as opposed to what was happening before which was latent learning which you can't see.

Grace is the second part of the equation where you allow people to make mistakes and give them grace as they need it to learn the new job or action. Handling this right helps them make good sense of their learning experiences.

Truth is where we begin to have a little bit more firmness in that we hold them accountable to certain standards that they need to perform the job well. We evaluate their performance (but not judge them as people) after raising expectations.

Next Henry talks about bonding and bonding is important in the workplace because it gives people a sense of belonging and connection as well as meaning. Without good bonding in a workplace people will not feel like they are part of a team or that they belong. Research indicates this bonding for staff is even more important than pay. Although good bonding needs to be established well outside the workplace, it is still important so that people learn to trust their leaders and fellow staff.

Next are boundaries which are very important to establish in leadership so that you can define roles and expectations. Henry has a whole book written about this subject called Boundaries And Leaders. Defining Vision, Mission and Goals are other parts a boundaries in leadership. While boundaries are not walls, they help our staff and ourselves define our responsibilities, what is and is not in our bailiwicks as well as keeping people challenged without overwhelming them.

The next part of the book talks about sorting out the bad and good in ourselves and others. We want to get away from black or white thinking. This is important in leadership because we want to be able discern between a bad action or attitude and the actual person. Judging a person from an all bad-all good perspective is counterproductive. The leader that sees a person as all good will be blind to their problem areas and not hold them accountable. The leader that sees a person as all bad will judge the person and not see their good parts or their talents or assets. It is also important to be careful of the ideal other or self as well as the despised other or self. These four positions can distort our thinking and lead us to expectations and or judgements that benefit no one. (continued)